Delivery Policy

1. Purchase Confirmation

Once you make your Acceso purchase through our website, you will receive a confirmation email. This email will include all the details of your purchase and a "View my Accesos" link that will allow you to access your digital Accesos.

2. Confirmation Issues

If you do not receive the confirmation email after your purchase, please do not hesitate to contact us by sending a message to soporte@acceso.com and we will resolve the issue as soon as possible.

3. Digital Nature

All our Accesos are digital, which contributes to environmental conservation and facilitates quick and secure access to events. Remember that you can present your Accesos directly from your mobile device at the event entrance.

4. Assistance and Support

For any questions or additional assistance needs, our support team is available to ensure that your experience is as pleasant and efficient as possible.